Last updated: August 11, 2026

Sahara Secrets Discovery respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us or booking one of our tours and travel experiences.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared and the choices available to you regarding your personal data.

1. About This Privacy Policy

This Privacy Policy applies to personal information collected through the Sahara Secrets Discovery website, our booking and enquiry processes and communications with our team.

Throughout this Policy, “we”, “us” and “our” refer to Sahara Secrets Discovery, based in M’Hamid El Ghizlane, Zagora, Morocco.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

  • Your name and surname.
  • Email address.
  • Telephone or WhatsApp number.
  • Information you provide when requesting information or making a booking.
  • Travel dates, number of travelers and preferences relating to your requested experience.
  • Account or registration information, where you choose to create an account on our website.
  • Messages and communications exchanged with us.
  • Technical information relating to your use of the website, such as IP address, browser type, device information and pages visited.

Please avoid sending sensitive personal information unless it is genuinely necessary for us to organize your trip or respond to your request.

3. How We Use Your Information

We may use personal information for purposes including:

  • Responding to enquiries and requests for information.
  • Preparing, confirming and managing bookings.
  • Communicating with travelers before, during or after a tour.
  • Providing the services requested by you.
  • Managing website accounts where applicable.
  • Processing and managing payments or booking-related arrangements.
  • Improving our website, services and customer experience.
  • Maintaining the security and proper operation of our website.
  • Complying with applicable legal or administrative obligations.

4. Booking and Travel Information

When you enquire about or book a tour, we may request information necessary to organize your experience, such as your contact details, travel dates, number of participants and relevant travel preferences.

In certain cases, you may voluntarily provide additional information concerning dietary requirements, mobility needs, allergies or other circumstances relevant to the organization of your trip.

We use this information only to the extent reasonably necessary to respond to your request and provide the agreed travel services.

5. Cookies and Website Usage

Our website may use cookies and similar technologies that help the website function correctly, remember user preferences, improve performance and understand how visitors use the site.

Some cookies may be necessary for essential website functions, while others may relate to functionality, analytics or user preferences.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some functions of the website.

6. Sharing of Personal Information

We do not sell your personal information.

Where necessary to organize or provide your booking, we may share limited information with trusted third parties involved in delivering the requested services, such as accommodation providers, transport providers, guides or other local service providers.

We may also use technical service providers that assist us with website operation, communications, hosting, booking management or other business functions.

We may disclose personal information where required by applicable law, a court order or a valid request from a competent public authority.

7. Payments

Where payments are processed through an external payment provider, payment information may be handled directly by that provider according to its own privacy and security procedures.

We recommend reviewing the privacy information provided by the relevant payment service when making a payment.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing bookings, responding to enquiries, maintaining appropriate records and complying with applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it where appropriate.

9. International Data Processing

Some technical or service providers used in connection with our website may process or store information in countries other than Morocco.

Where personal information is handled by third-party providers, we take reasonable steps to use services that provide appropriate safeguards for the information entrusted to them.

10. Your Privacy Rights

Subject to applicable law, you may contact us to request information about the personal data we hold about you and to request access, correction, updating or deletion where appropriate.

You may also object to certain uses of your personal information or withdraw consent where processing is based on your consent.

Under Moroccan data-protection rules, individuals have rights including access, rectification and opposition in relation to their personal data.

To exercise your rights, please contact us using the details provided at the end of this Privacy Policy.

11. Travelers from the European Union

Where applicable data-protection law provides additional rights, including for certain travelers located in the European Union, those rights will not be restricted by this Privacy Policy.

Depending on the circumstances, these may include rights relating to access, correction, deletion, restriction, objection, portability and withdrawal of consent.

12. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can guarantee absolute security.

13. Children’s Privacy

Our travel services may include families and younger travelers, but bookings should be made by an adult or with the involvement of a parent or legal guardian where appropriate.

We do not intentionally request personal information directly from children when it is not necessary for the organization of a booking or travel service.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing personal information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.

The latest version will always be published on this page together with its most recent update date.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us:

Email: Support@saharasecretsdiscovery.com
Phone: +212 634387938
Location: M’Hamid El Ghizlane, Zagora, Morocco